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Look for the
following new additions to the NEWS
page:
- A Family's Guide to the Child Welfare System
-
Report for the PEW Commission on Children in Foster Care now available.
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HIPAA updates and news from HHS.
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Children's Health Act information from ACF.
Visit
our
NEWS page today for these new releases.
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This is a brief description of the service ...
Key Benefits
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Increase business efficiencies and minimize loss and waste
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Increase staff productivity and competence
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Provide third party recommendations and involvement in situations
requiring independent evaluation and analysis
Capabilities
- Agency / Business Assessments
- Provide a comprehensive overview of your agency's strengths and
areas where improvement will result in safer care, higher efficiencies,
lower staff turnover, and increased stability of the culture of your
organization.
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- Customer Complaint Interventions
- Provide independent review, follow-up and intervention into customer complaints
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- Executive / Management Coaching
- Develop your agency leadership and improve succession planning, and
increase staff productivity and competence in their current positions
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- Internal Reviews / Investigations
- Conduct reviews and investigations via an independent third party to
ensure non-partiality
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- Mediation / Conflict Resolution
- Provide third party interventions in conflict situations necessitating,
or benefiting from,
formal mediation services
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- Policy & Procedure Review & Development
- Ensure policies and procedures are comprehensive, clear and concise, and
enforceable
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- Strategic Training Plans
- Comprehensive review of training plans, and development of both short
and long range plans
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- Strategic Planning
- Have the strategic planning process run smoothly, while all staff are
able to
focus on the planning process, brainstorming, and development of
quantifiable goals, rather than focusing on the facilitation process
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- Supervisor Training
- Provide thorough training for supervisory staff, both new and refresher
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- Team Building
- Develop teams that work together closely to optimize performance and
delivery of services
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